Distributor Upskill – Window Installation
Building Materials Company
Window installers know how to install a window, but they don’t know how to use our client’s superior flashing tape, sealant, and spray foam. We created a realistic simulation that allows learners to practice using these products and process to seal, flash and foam a window correctly.
Business Purpose
- Increase the number of certified window installers
- Increase the number of products sold
- Reduce costly mistakes in on-the-job training
Learning Strategy
- Virtual window installation that identifies the correct process, products, and tools to use
- Performance support videos that demonstrate the correct process, products, and tools to use
- A true blended learning strategy that includes instructor-led materials to allow Henkel to still go out and build relationships with window installers using the same course components
Results
- Increased the number of certified window installers from 2016 to 2018 from 225 per year to 2200 per year
- International eLearning Association Winner
- Learning Solutions DemoFest Winner
