Window Installation Upskilling
Building Materials Company
Window installers know how to install a window, but not how to use our client’s superior flashing tape, sealant, and spray foam. We created a realistic simulation that allows learners to practice using these products so they can become certified installers.
Business Purpose
- Increase the number of certified window installers.
- Increase the number of products sold.
- Reduce costly mistakes in on-the-job training.
Learning Strategy
- Virtual window installation that identifies the correct process, products, and tools to use.
- Performance support videos that demonstrate the correct process, products, and tools to use.
Results
- Increased the number of certified window installers from 2016 to 2018 from 225 per year to 2200 per year.
- International eLearning Association Winner.
- Learning Solutions DemoFest Winner.
